The third stakeholders’ conference of the Association of Corporate Affairs Managers of Banks (ACAMB) successfully held on Thursday, May 30, 2024 is still a topic for discussion in the banking industry.
This is because of the timeliness and aptness of the theme, ‘Building Bridges: Collaborative Solutions for a Trusted Banking and Financial Services Experience’ which was exhaustively discussed at the epochal event held at the prestigious Bankers House, CIBN, Adeola Hopewell Street, Victoria Island, Lagos .
As expected, the conference, where end-to-end customer service issues in Banks and other financial institutions were explored by top-tier select Speakers and subject experts’ panel, was able to further foster significant dialogue and collaboration within the financial sector.
While delivering his opening remarks at the event, Rasheed Bolarinwa, ACAMB’s president said “We are grateful to all our panelists and others who created time to be here. As the umbrella body for all Corporate and Marketing Communication Professionals working in Deposit Money Banks (DMBs) across Nigeria, ACAMB is dedicated to advancing the interests of its members; the banking community, and that of financial services customers and the Nigerian public at large.
“This year’s Stakeholder’s Conference seeks to transcend the competitive landscape by promoting a collaborative approach to solving industry challenges and enhancing the overall customer experience in banking and financial services in the country.
The panelists including the Chief Customer Experience Officer of First Bank, Lande Atere and Sola Salako-Ajulo, one of Nigeria’s foremost consumer advocates currently serving as a Federal Commissioner and the Honorable Member representing the Southwest region on Competition and Consumer Protection Tribunal (CCPT) in Abuja.
Others included Dr Uju Ogubunka, President, Bank Customers Association of Nigeria and others and they were able to treat the issues at hand judiciously.
The Special Guest of Honour at the conference Hon. Justice B.B. Kanyip, Ph.D., President of the Industrial Court of Nigeria, Abuja urged all stakeholders in the financial industry and others to always play by the rules.
The ACAMB National Stakeholders’ Conference represented a pivotal moment for Nigeria’s banking industry to come together, exchange ideas, and chart a course for a more collaborative and trusted financial future.
Packaged by Alice Egbedele
