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Global financial institution, United Bank for Africa (UBA) Plc, has upgraded and enhanced its mobile banking application, with exciting new features designed to empower its customers with increased control, convenience, and ease in conducting their transactions.
With the upgrade, customers are now armed with more tools to carry out transactions with ease from the comfort of their phones, without having to visit the branch or leave their comfort zones.
Research has shown that overtime, disputed transactions have been one of the major challenges which makes customers flock to the banking hall despite having digital apps, and UBA has introduced the Transaction Dispute Menu feature on the mobile app to address this.
It allows customers to report any failed transactions from the Mobile App’s home page. Customers can also carry out other self-service features like Block Card, Block Account, Check transaction status, and more.
Credit: thenationonlineng.net
