Fintech company, OPay Digital Services Limited has threatened legal action against an X user over a publication claiming that the company would shut down its operations indefinitely from September 1, 2026.
The company described the claim as false and misleading, demanding that the user, Cute Hafserh (#haifah_er_abba), delete the post, issue a retraction and tender an unreserved apology.
In a statement issued on Monday and signed by its Chief Legal Counsel, Akinfolabi Rokosu, OPay said it was notified of the publication made on August 30, in which the user allegedly informed customers that the company would be going on an indefinite break and advised them to withdraw their funds.
OPay described the publication as “false, malicious, unlawful, libellous and defamatory,” alleging that it had caused reputational and commercial damage to the company.
The company gave the user until 11:59 pm on Monday to delete the publication and desist from further circulating the claim.
“You are hereby required to permanently delete and desist from disseminating or further publicising the said publication from your X account or any other platform before 11:59 PM WAT today, issue a clear and unequivocal retraction of the said publication, and forthwith, tender an unreserved apology to us.
“Take notice that your action has caused irreparable damage to us and we shall take all appropriate legal action against you and shall pursue all remedies available to us,” OPay stated.
In a separate warning posted on its official social media platforms, the company urged members of the public to verify information before sharing it.
“Not everything you see online is true. False narratives can cause real harm, and creating or spreading content that misleads people should not be taken lightly,” the company said.
OPay also assured customers that its operations remained normal, saying it would communicate directly with customers whenever there was important information concerning its services.
The X user subsequently deleted the original publication and apologised to OPay.
In a post on Monday, Hafserh acknowledged that the claim about OPay going on an indefinite break from September 1 was false and misleading.
“I have come to the notice that it was false and misleading information. I have taken down my post. #OPay_NG operations are normal, and there is no break or shutdown,” the user wrote.
The user also apologised for the publication and any inconvenience caused, saying the claim had been circulating online for days before it was shared on the account.
Credit: punchng.com
